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Trellis Internet

How it works

Broadband through the air.

No cable to your door. Here’s how we do it.

The technology

How a signal off a hilltop becomes your Wi-Fi.

Fixed wireless. A small antenna on your roof talks to a tower on a hilltop. No trenching, no buried cable.

  1. Local Trellis tower

    A radio on a tower near you sends the signal through the air.

  2. Small panel on your roof

    About the size of a small pizza box. We mount it during install.

  3. Your home network

    We provide the router. Wi-Fi reaches every device just like cable or fiber.

Equipment

What gets installed at your home.

Two pieces of equipment. We supply both — no rental fees.

Subscriber CPE radio mounted on sage-green lap siding with a gutter leading to a wide Sonoma vista.

Outdoor

Outdoor antenna

A small flat-panel radio mounted on your roof or exterior wall. About the size of a small pizza box. Gigabit speeds sometimes use a 12-18 inch dish instead.

Indoor

Wi-Fi router

Connects via one ethernet cable. Included with service. Use your own router if you prefer.

Optional

Mesh Wi-Fi

Extends coverage in larger or multi-story homes. Add anytime.

Installation

From signup to online in about a week.

Most installs take 1-3 hours. About a week from signup to install day, depending on schedule.

Check availability

Enter your address. We check line of sight to the nearest Trellis tower and confirm which plans your address can pull.

A freshly installed subscriber CPE radio on a wood post with survey flag and freshly turned dirt below, dramatic cirrus sky overhead.

Site survey

A separate visit before install day. A tech surveys your roof, finds the cleanest mount point, and presents a plan.

Trellis Internet technician kneeling at rooftop gear during golden-hour install with pink-gold hill horizon.

Install day

1-3 hours. Your installer’s name is on the work order. Mount the panel, run cable inside, set up your router.

Subscriber CPE radio mounted on sage-green lap siding with a gutter leading to a wide Sonoma vista.

First hour

Speed test, walkthrough, device connections. Online before the tech leaves.

Worth knowing

What the other guys leave out.

Cable: “Cable is faster.”

Sometimes. Comcast’s promo speed lasts a year; after that the bill creeps. Our top tier is 1 Gbps — same as fiber where fiber doesn’t reach you.

Satellite: “Satellite works everywhere.”

Yes, but Starlink needs your home power. Trellis towers run on solar; the dish on your roof works as long as your house has electricity.

Fixed wireless: “Fixed wireless is unreliable.”

Not when it’s built around fire country. Our towers carry 24+ hours of battery and a backup generator. Cable runs over the same overhead lines as your power.

Comparison

How fixed wireless compares

Honest side-by-side look at Trellis versus the alternatives in our service area.

Comparison of Trellis fixed wireless against cable, satellite, DSL, and cellular providers
Feature
Trellis
Fixed Wireless
Cable
Xfinity
Satellite
Starlink
DSL
AT&T
Cellular
T-Mobile
Typical speeds300-500 Mbps200-400 Mbps50-200 Mbps5-25 Mbps33-100 Mbps
Max available speedUp to 1 GbpsUp to 1.2 GbpsUp to 220 MbpsUp to 100 MbpsUp to 245 Mbps
LatencyLow (5-15 ms)Low (10-20 ms)Moderate (25-60 ms)Moderate (20-45 ms)Variable (25-80 ms)
Data capsNone1.2 TBDeprioritizationVariesDeprioritization
Contract requiredNo12 months for promoNoVariesNo
Equipment feeIncluded$15/mo rental$349 upfrontVaries$0-35 one-time
Rural availabilityExcellentLimitedAvailable everywhereLimited, decliningVariable
Local supportSonoma CountyNational call centerOnline onlyNational call centerNational call center
Weather sensitivityMinimalNoneRain, snow, cloudsNoneVariable
Fire-resilient infrastructureYesNoNoNoLimited

Competitor data based on publicly available information as of 2026. Speeds and pricing for other providers may vary by location and plan. Trellis speeds shown are typical real-world performance, not theoretical maximums.

Check if we cover your area

Enter your address to see which plans are available at your location. Takes about ten seconds.